Introduction

This privacy statement applies from October 21, 2024, and is posted on the Greensleep websites. The data protection statement below explains what data about you is registered on our websites, how we process and use this data, and who you can contact with questions.

Company details of the data controller:

International Bedding BV (hereinafter Greensleep)
Oude Aalbeeksestraat 87
8510 Kortrijk
0443853687

Greensleep specializes in natural sleep comfort. This may involve mapping your environment and collecting various data about you to better serve you, with the ultimate goal of offering you suitable solutions. You as a customer and your user experience are paramount. Additionally, data is collected that is part of normal business operations: supplier contacts, data from contact inquiries, and those actively interested in our advice.

(for example: Identification data (email address, name, first name, address, telephone number, proof of bank transfer, etc.))

Personal data is always processed in accordance with the principles of applicable privacy legislation and the General Data Protection Regulation (GDPR). Greensleep processes your personal data, among other things, for the following purposes:

Sending our newsletter and/or advertising brochure when you have subscribed to this (active opt-in);
Marketing purposes, gauging your active interest in the product via website tools and forms, providing advice for your environment;
Contacting you if necessary to perform our services (quote, sale, and delivery of orders);
Further execution of agreements, including returns and repairs;
Informing you about changes to our services and products;
Delivering goods and services to you;
Processing your payment;
Games of chance, market-evaluation and opinion research;
Statistical purposes;
To comply with legal obligations;
When the legitimate interest of the company requires it – the purpose of the processing will usually be clear from the action itself, and the balance of interests will be clear (for example, better protection of the database).

Personal data is processed lawfully, fairly, and transparently, and for a specified and explicit purpose. Data processing is limited to what is necessary, and the retention period for personal data is limited to as long as necessary to achieve the purposes of processing. Personal data is secured appropriately through appropriate technical and organizational measures;

Some data is collected automatically through 'cookies' or other systems/applications that collect information. A cookie is a small text file that is stored on your computer, tablet, or smartphone on your first visit to the website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferences, for example. We can also use them to optimize our website. Via the Cookie popup, you can choose which cookies you allow on your browser on your first visit to the website.

Greensleep will only provide personal data to processors (e.g., transport companies), government agencies, or affiliated companies if this is necessary for the execution of our agreement with you or to comply with a legal obligation, the public interest, or when the legitimate interest of the company requires it and this is compatible with the purpose of the processing and this is done proportionally (e.g., maintenance of IT systems and networks within our company). For companies that process your data on our behalf, we ensure the same level of security and confidentiality of your data. Personal data will not be transferred outside the European Economic Area (EEA), unless sufficient safeguards are provided in accordance with the GDPR. You can obtain more information about this via administration@greensleep.com.

Data Subject Rights

If you wish to consult, change, transfer, correct, restrict, or delete your data, you can send a free email, with proof of a copy of your identity card or similar identification as provided during registration, to the email address administration@greensleep.com. You can also submit an objection to the processing of personal data or if you wish to end communication via this method and in the same way. The data will be amended or deleted as far as possible and as permitted by technical capabilities. Your request will be processed as quickly as possible and within the prescribed deadlines. Your request will be fulfilled as much as possible, except if this proves impossible due to the interests of the company or a legal obligation. In the event of a data incident that creates a high risk of infringement of your rights and freedoms, the supervisory authority will be informed and you, as the data subject, will be informed in accordance with the Regulation.

Greensleep takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us via administration@greensleep.com.

Concerning Minors

Our website and/or service does not intend to collect data from website visitors under the age of 18, unless they have permission from their parents or guardian. However, we cannot check whether a website visitor is over 18. We therefore advise parents to be involved in their children's online activities to prevent data from being collected about children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us via administration@greensleep.com, and we will delete this information.

Accuracy of Your Data

You guarantee that the data you provide, including when contacting us, is accurate and complete. Providing incorrect data or data belonging to third parties may result in the user being temporarily or permanently denied access, in whole or in part, to Greensleep's products and services.

Website Information and Liability

By using this website, you agree to comply with and accept the following terms of use. Greensleep holds the exclusive copyright and intellectual property rights to this website, its design, and its entire content. Use of this website, or parts thereof, in any form whatsoever, is prohibited without the prior written consent of Greensleep.

It is prohibited without prior written consent to store (other than as necessary to view the website), reproduce, modify, publicly disclose, distribute or transmit, sell, or otherwise transfer the information offered on and via this website, or grant any rights thereto to third parties.

The information about our products that you find on this website is purely informative, general discussion, and cannot under any circumstances be considered binding regulations.

Greensleep accepts no liability for any damage that someone may suffer as a result of acting on information found on this site. If you require further information on specific matters, you should contact the company. Greensleep is not responsible for the content of external websites that can be accessed via this site.

Linked Websites

We may include links to third-party websites and services that are not controlled by us and to which this Privacy Statement does not apply. We encourage you to read the privacy statements when visiting such websites (and all websites).

We work with Microsoft Clarity and Microsoft Advertising to record how you use and interact with our website through behavioral statistics, heatmaps, and session recordings to improve and promote our products/services. Website usage data is recorded using first-party and third-party cookies and other tracking technologies to determine the popularity of products/services and online activities. We also use this information for site optimization, fraud prevention/security purposes, and advertising. For more information on how Microsoft collects and uses your data, please visit the Microsoft Privacy Statement.

General Provision

This Privacy Statement may be amended from time to time, taking into account new laws and regulations or developments in this area. Amendments shall automatically take effect upon publication.

If any of the foregoing provisions regarding the processing of personal data or any other provision is not valid, then all parties agree that it will be replaced by a provision that will approximate the underlying purpose of the proposed provision as much as possible.

Greensleep's privacy policy is governed by Belgian law and originally written in Dutch; in case of interpretation, this version must be used.

The Belgian Authorities (e.g., the Data Protection Authority) and the courts competent for the registered office are, to the exclusion of all others, competent to take cognizance of disputes and complaints that may arise concerning this website or its use or concerning the processing of personal data or any other dispute.

Regarding compliance with applicable legislation, regarding rights and obligations arising from the General Data Protection Regulation, or for the follow-up of a possible information security incident, you can contact administration@greensleep.com

Greensleep

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